We're Here to Help

Whether you're ready to begin therapy or have questions about our services, our professional team is ready to assist you.

⚡ Guaranteed response within 4 hours during business hours across Asian time zones

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General Inquiries

For all questions, therapy inquiries, and general support

Send Email
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Alternative Contact

Additional contact method for urgent inquiries or technical support

Contact Form View Therapy Packages

What Can We Help You With?

🎯 Starting Therapy

Ready to begin your mental health journey? We'll help you choose the right package and match you with a licensed psychologist who specializes in your needs.

❓ General Questions

Have questions about our services, pricing, or how online therapy works? We're here to provide clear, detailed answers to help you make informed decisions.

🏥 Clinical Information

Need information about our licensed psychologists, therapeutic approaches, or clinical protocols? We can provide detailed professional credentials and treatment methodologies.

🌏 Coverage Areas

Questions about availability in China, Philippines, or Vietnam? We can help you understand time zone options and regional specializations.

🔧 Technical Support

Need help with our platform, scheduling system, or have technical questions about video sessions? Our support team can guide you through any technical issues.

🤝 Partnership Inquiries

Interested in corporate mental health programs or professional partnerships? Contact us to discuss custom solutions for organizations and healthcare providers.

Frequently Asked Questions

How quickly will I receive a response?

We respond to all emails within 4 hours during business hours (Asian time zones). For therapy inquiries, you'll receive detailed information about our matching process and next steps.

What information should I include in my email?

Include your general location/time zone, any specific mental health concerns, and what type of information you're seeking. The more details you provide, the more personalized our response can be.

Is my contact information secure?

Absolutely. All communications are HIPAA-compliant and encrypted. We never share your contact information or inquiry details with third parties.

Can I request a specific therapist?

Yes! If you have specific preferences for your therapist (gender, specialization, cultural background), mention this in your email and we'll accommodate your preferences when possible.

Do you offer emergency mental health support?

For mental health emergencies, please contact your local emergency services immediately. Our email support is for non-emergency inquiries and general therapy setup.

What languages do you communicate in?

All our communications and therapy sessions are conducted in English. Our team is fluent in professional English and experienced with diverse cultural backgrounds.